Passport applicants who lodged their applications during the mobile mission in Melbourne on 20-24 January 2020 may already claim their passports. EXCEPT for the following names listed below (maliban sa mga sumusunod na pangalan):

1. April Joy Oas Villanueva
2. Robert Bob Mercado Angeles

To claim the ePassports by mail/post, applicants are advised to send the following to the Embassy at 1 Moonah Place, Yarralumla, ACT 2600 through registered post/express post platinum:

1. Original old/current Passport
2. Photocopy of Official Receipt
3. Self-addressed prepaid Registered Post/Express Post Platinum return envelope

The old passport will be cancelled by the Embassy and will be mailed back to the applicant, together with the new passport.

Once applicants receive their passport, they are advised to inform and update the Department of Immigration and Border Protection of their new passport details so these can be linked with their visa.