Passport applicants who lodged their applications during the mobile mission in Brisbane on 09-13 September 2019 may already claim their passports.
To claim the ePassports by mail/post, applicants are advised to send the following to the Embassy at 1 Moonah Place, Yarralumla, ACT 2600 through registered post/express post platinum:
Original old/current Passport
Photocopy of Official Receipt
Self-addressed prepaid Registered Post/Express Post Platinum return envelope
The old passport will be cancelled by the Embassy and will be mailed back to the applicant, together with the new passport.
Once applicants receive their passport, they are advised to inform and update the Department of Immigration and Border Protection of their new passport details so these can be linked with their visa.